Calyber.AI
Sign in Book a call
Legal

Terms of Service

The terms that apply to our website and our services.

Effective date: 19 October 2026. Version 1.0.

These terms apply to your use of calyber.ai and to Calyber’s services. They are between you and Calyber AI Private Limited, a company registered in Uttar Pradesh, India (“Calyber”, “we”, “us”). If you use our services on behalf of a company, you agree to these terms for that company and confirm you have authority to do so.

1. Our services are for businesses

Calyber places AI employees, managed by our team, inside client businesses. Our website and services are for business use only. By using them you confirm that you are acting in the course of a business and not as a consumer.

2. How a client engagement works

Each engagement is set out in an order form or proposal we agree with you, which names the AI employee role, the price and the start date. If you are a client, these terms apply together with that order form and our data processing agreement. If they conflict, the order form comes first, then the data processing agreement, then these terms.

3. Fees, billing and term

  • Plans are billed monthly in advance, in the currency stated on your order form. Fees exclude taxes, which are added where applicable.
  • Payment is due before each billing period starts. If payment is more than 7 days late, we may pause the service after giving you notice.
  • Plans run month to month with no minimum term, unless your order form says otherwise. Either party can end a plan with 30 days’ written notice, effective at the end of a billing month. Fees already paid for a month are not refundable.
  • We may change prices for future months with at least 30 days’ notice. Your price stays the same unless we tell you otherwise in writing.

4. Your responsibilities

  • Give us the access, information and decisions our AI employees need to do the job, and keep your account details accurate.
  • Review and approve work where our process asks you to, especially anything sent to your customers or the public.
  • Make sure you have the right to share any data and access you give us, and that your instructions comply with the law, including privacy, anti-spam and marketing rules.
  • Don’t use our services for anything unlawful, deceptive or harmful, including spam, harassment, impersonating real people, or instructing an AI employee to claim to be human. Don’t use them to build a competing service.
  • Don’t share special categories of personal data (such as health data) or children’s data with our AI employees unless we have agreed it in writing.
  • Follow the usage policies of the third-party AI providers we rely on, which we will share with you on request.

5. AI employees and their output

  • Our AI employees use artificial intelligence. Their work can contain mistakes, be incomplete or resemble work produced for others. You are responsible for reviewing work before relying on it, and for decisions you make based on it.
  • We don’t guarantee particular business results, such as a number of meetings, search rankings or revenue.
  • Our AI employees don’t provide legal, medical, financial or other professional advice.
  • Where the law requires it, our AI employees disclose that they are AI.

6. Your data

  • You own your data. We use it only to provide the service to you, as described in our data processing agreement and Privacy Policy.
  • [TO CONFIRM before publishing: “We don’t use your data to train AI models, and our AI providers are not permitted to.” Only include once verified for every provider.]
  • When an engagement ends, we remove our AI employees’ access to your tools, and return or delete your data within 30 days, unless the law requires us to keep it.

7. Intellectual property

  • Once you have paid for it, you own the work our AI employees create for you, such as content, reports and sequences, to the extent we have rights in it. Some AI-generated material may not be protected by copyright.
  • We keep ownership of our platform, methods, configurations, playbooks and know-how, including improvements we make while working with you. We grant you a licence to use anything of ours that is built into your deliverables.
  • If you give us feedback, we may use it to improve our services.

8. Confidentiality

Each of us will keep the other’s confidential information private, use it only for the engagement and share it only with people who need it and are bound to keep it confidential. This doesn’t cover information that is public, already known, independently developed or required to be disclosed by law. These duties last for 3 years after the engagement ends, and indefinitely for trade secrets and personal data.

9. Liability

  • Neither of us is liable for indirect or consequential losses, or for loss of profits, revenue, goodwill or data.
  • Each party’s total liability under an engagement is limited to the fees you paid in the 3 months before the claim.
  • These limits don’t apply to fraud, wilful misconduct, your payment obligations, or anything that cannot be limited by law.

10. Using our website

You may use calyber.ai to learn about Calyber and contact us. Don’t misuse it, for example by attempting to break its security, overload it or copy its content in bulk. The website is provided “as is”. We may change or take it down at any time.

11. Publicity

We will only name you or use your logo as a client with your permission.

12. General

  • Governing law and disputes. These terms are governed by the laws of India. Any dispute will first be discussed in good faith. If it isn’t resolved within 30 days, it will be settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator, in English, seated in New Delhi. Either party may seek urgent injunctive relief from a competent court.
  • Events beyond our control, including outages of third-party AI or cloud providers, excuse delays they cause.
  • We are independent contractors. Neither party may assign these terms without the other’s consent, except to a successor of its business.
  • Notices can be sent by email to the addresses on your order form, or to hello@calyber.ai.
  • We may update these terms. For clients, changes apply from your next billing month after we give you at least 30 days’ notice.

Contact

Calyber AI Private Limited, B 17, Lajpat Nagar, Sahibabad, Ghaziabad, Uttar Pradesh 201005, India. Email: hello@calyber.ai.